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  Business Process Outsourcing (BPO)


The Indian Business Process Outsourcing (BPO) industry has emerged as a potential high growth industry over the last few years. This sector has witnessed a remarkable trend with top MNC's starting business operations in India owing to the huge industry demand. A lot of major consolidation activities with takeovers, Mergers and Acquisitions have been taking place with huge investments happening in this sector. The domestic demand is rapidly increasing from high growth segments like finance & accounting, banking and financial services (BFSI), legal services, IT, telecom among others.

Identifying business opportunities, market analysis, project and process management, managing operational activities, risk mitigation are some of the critical business areas that require professional expertise and management. Consulting services help companies manage these issues by providing customized solutions in a quick, easy and efficient manner by helping companies in extending their business capabilities across the value-chain in a systematic manner.
PK Chopra provides a wide array of services in the following areas:
  • Identifying business opportunities: PK Chopra helps organizations to leverage their business by recommending strategic business locations, suitable infrastructure, and identifying potential customers for commencing business operations. The company also advises organizations on critical business decisions and management operations based on Built Operate Transfer (BOT) and Built Operate Manage (BOM) basis by analyzing their business needs and performance capabilities.
  • Process enhancement services- It also realize the need of organizations to enhance their process capabilities for better efficiency. PK Chopra advises them on optimum utilization of resources for improved cost efficiency by improving their performance management standards. Process monitoring activities with quality process like Six Sigma help the companies in focusing on optimized business performance by combining high quality standards into their processes.
  • Project transition and implementation: PK Chopra also assists organizations by negotiating with service providers to ensure proper documentation of all the listed activities required for successful project implementation. The company also offers assistance post implementation activities which helps the organization in minimizing risks associated with the
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